Limevia Cosmetic – Privacy Policy

Last Updated: 30 October 2025

At Limevia Cosmetic, we respect and value the privacy of our customers. This Privacy Policy explains how we collect, store, use, share, protect, and handle your personal information when you visit or make a purchase on our website or communicate with us via any platform. By accessing our website or providing information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Details (UPI/Bank/COD preferences)

b) Device & Browsing Information

  • IP Address

  • Device Type

  • Browser Type

  • Pages Viewed

  • Time Spent on Website

This helps us improve website performance and customer experience.

c) Transaction Information

  • Products purchased

  • Amount paid

  • Order date & status

  • Payment mode

2. How We Collect Information

We collect data when:

  • You create an account

  • You place an order

  • You contact customer support

  • You subscribe to newsletters or marketing

  • You browse our website

3. How We Use Your Information

We use your information to:

  • Process your orders

  • Send order confirmation and shipping updates

  • Provide customer support

  • Improve website performance

  • Send offers, promotions & brand updates (only if you opt-in)

  • Prevent fraud & secure transactions

We do not sell your personal information to anyone.

4. Cookies Policy

We use cookies to enhance your browsing experience.

Cookies help us:

  • Remember your login session

  • Show personalized product suggestions

  • Improve page loading speed

You may disable cookies in browser settings, but some website features may not work properly.

5. Payment Information Security

Payments are processed through secure third-party payment gateways.
We do not store your card or UPI details on our server.

All transactions are encrypted with industry-standard SSL protection.

6. Sharing of Information

We only share your data with:

  • Delivery Partners (to deliver your products)

  • Payment Gateway Providers (to process payments)

  • Customer Support Services

We never sell, trade, or leak your information to external marketing companies.

7. Data Storage & Protection

We store customer data on secure servers with modern security measures.

Protection measures include:

  • Encrypted server storage

  • Access control restrictions

  • Firewall-secured hosting

  • Regular system monitoring

If any breach occurs (very rare), we will notify affected customers immediately.

8. Your Rights

You have the right to:

  • Request access to your stored data

  • Ask for correction of personal details

  • Request account deletion

  • Unsubscribe from marketing messages anytime

For any request, email: limeviacosmetic@gmail.com

9. Children’s Privacy

We do not knowingly collect data from individuals below 13 years of age.

10. Third Party Website Links

Our website may contain links to external websites.
We are not responsible for the content or privacy policies of those sites.

11. Updates to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on our website.

12. Contact Information

For any concerns:

📍 Address: 22 Shivnagar Society, Godadra Road, Surat, Gujarat, India
📧 Email: limeviacosmetic@gmail.com
📞 Phone: +91 70693 55436